We Built This
Because We've
Seen the Problem
Midnight Logic AI builds voice AI dispatchers for water and fire restoration companies. We answer emergency calls 24/7, triage through natural conversation, extract structured job data, and dispatch your crew — with zero human friction.
The problem is simple: a homeowner's pipe bursts at 2AM. They call the first restoration company on Google. If nobody picks up, they call the next one. That job — worth $8,000 to $40,000 — is gone in 30 seconds. No callback, no second chance.
Call centers are slow, expensive, and lose the details that matter. Your on-call tech shouldn't be taking intake calls at 2AM — they should be driving to the site.
We built "Alex" — a voice AI dispatcher that picks up in under two seconds, runs a full FNOL intake protocol (loss type, address, insurance carrier, gate codes, water shutoff status), and fires a dispatch alert with the complete job file. In English and Spanish.
The system is purpose-built for restoration. It knows the difference between a renter who can't authorize work and a homeowner with an active flood. It blocks solicitors. It guides callers to their water shutoff. It captures every detail your tech needs to arrive ready to work.
We're based in San Diego, California. We're currently deploying with restoration companies in the San Diego metro area and expanding from there.